Setting up 4G cellular on your MobileMule DVR allows it to transmit GPS location and live video to the MobileMule Live portal from anywhere with cellular coverage. This requires a SIM card with an active data plan installed in your DVR.
Before You Start
Make sure you have:
- A SIM card with an active data plan installed in your DVR
- Your carrier name (T-Mobile, Verizon, AT&T, or other)
- Your DVR login credentials (default username: ADMIN/password: 888888)
APN Settings by Carrier
You will need your carrier's APN to complete setup. Here are the most common ones:
| Carrier | APN |
|---|---|
| T-Mobile | fast.t-mobile.com |
| Verizon | vzwinternet |
| AT&T | broadband |
| Other | Check your carrier's website for APN settings |
Steps
- Log in to your DVR (username: ADMIN/password: 888888)
- Go to Peripherals > Cellular
- Set Cellular to ON if it is currently off
- Set Type to FDD-LTE
- Enter your carrier's APN from the table above
- Leave Center Num as *99#
- Set Netmode Sel to AUTO
- Set Auth Mode to None
- Press Save
Confirm Your Connection
After saving, press the blue Info button on your remote to open the System Info screen. Look for these values:
| Field | What You Want to See |
|---|---|
| 4G-State | Successful |
| 4G-Sign | A value greater than 0 (higher is stronger) |
| Center-L | SUCCESSFUL |
If 4G-State shows Successful and Center-L shows SUCCESSFUL, your DVR is connected to the cellular network and the MobileMule Live portal.
Common Issues
4G-State shows NO DIAL: Your APN is likely incorrect. Double-check the APN for your carrier and re-enter it. Make sure there are no extra spaces in the APN field.
4G-State shows Successful, but Center-L shows NO LINK: Your DVR is connected to the cellular network but cannot reach the MobileMule Live portal. Your data plan may not be fully activated yet. Contact your carrier to confirm your account is active and data has been enabled.
Weak 4G signal: If 4G-Sign shows a low value, your vehicle may be in a low-coverage area. Move the vehicle outside to an open area and check again.
SIM not detected: Power off the DVR, remove the SIM card, and firmly reinsert it until it clicks into place. Power the DVR back on and check the System Info screen again.
Still need help?
Contact us: 📧 customerservice@rearviewsafety.com 📞 800-764-1028 💬 Text: 929.668.9530
Related Articles
- How to Set Up WiFi on Your MobileMule DVR
- MobileMule DVR: GPS Tracking Setup and Usage
- My MobileMule DVR Is Showing No Signal
- MobileMule DVR Quick Reference Guide
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