Not sure what system you have? You're not alone — identifying your system first helps us get you the right answer faster. Follow the steps below to figure out what you're working with.
Step 1 — What does your setup look like?
Start here. Pick the description that best matches what you have installed on your vehicle.
I have a camera and a monitor, but no recording device
You likely have: A standard backup camera system or a monitor-only system.
This is the most common setup. A camera is mounted at the rear (or sides) of your vehicle and connects to a monitor in the cab. There is no separate recording box.
Go to: Why isn't my new camera working after installation?
I have a black or blue box mounted in my vehicle that records video
You likely have: A MobileMule™ DVR system.
The DVR (Digital Video Recorder) is a separate unit that connects to multiple cameras and records footage to an SD card or hard drive.
- Black box = MobileMule standard DVR (5500, 1080, or 8171 Series)
- Blue box = MobileMule AI DVR (5200 or 8200 Series)
Go to: How to Identify Your MobileMule DVR Model
I have four cameras that show a stitched bird's-eye view around my vehicle
You likely have: An InView 360° system.
The InView 360° system uses four cameras to create a seamless overhead surround view of your vehicle on a monitor.
- RVS-02-360 = standard surround view system
- RVS-03-360 / 360-K1EA = surround view system with AI and recording
Go to: InView RVS-02-360: General System Queries
I have a wireless backup camera with no cables running through the vehicle
You likely have: An Air Vue™ wireless backup camera system.
The Air Vue uses a transmitter at the rear of the vehicle and a receiver at the monitor to send video wirelessly — no long cable runs required.
Go to: Air Vue™ System Overview & Setup
I have a radar sensor and camera at the rear of my vehicle
You likely have: The RD-24E1S All-In-One Radar + Camera System.
This unit combines a radar sensor, camera, and monitor in one system and alerts you to objects behind your vehicle with both visual and audible warnings.
Go to: RD-24E1S All-In-One Radar + Camera System With Monitor
I drive for FedEx and my vehicle has a camera system
You likely have: A FedEx P&D camera system.
FedEx contractors use specific camera configurations depending on their vehicle type. These systems have their own identification guide.
Go to: How to Identify Your FedEx Camera System
Step 2 — Identify your camera or connector type
If you're troubleshooting a camera issue or ordering a replacement part, you also need to know what type of camera signal your system uses. RVS systems use one of three types:
| Type | What It Looks Like | Common In |
|---|---|---|
| AHD | High definition, clear image | Newer RVS systems, MobileMule DVRs |
| CVBS | Standard definition, slightly softer image | Older RVS systems |
| FHD | Full HD, very sharp image | InView 360° FHD systems |
Important: Matching connector types does NOT guarantee compatibility. A camera and monitor or DVR must use the same signal type (AHD, CVBS, or FHD) to work together. Mixing signal types will result in no image or a black screen.
Go to: How to Identify Your System (AHD vs CVBS vs FHD)
Still not sure?
Take a photo of your system — the camera, any cables, the monitor, and any recording box — and send it to our support team. We'll identify it for you.
📧 customerservice@rearviewsafety.com 📞 800-764-1028 💬 Text: 929.668.9530
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