MobileMule DVR Quick Reference Guide

This guide covers the most common DVR settings, status indicators, and quick fixes in one place. Bookmark it for easy access during setup or troubleshooting.

Default Login Credentials

Field Default Value
Username ADMIN
Password 888888

If your login isn't working, the password may have been changed by a previous installer or administrator. Contact our support team to reset it.

Power Wiring at a Glance

Wire Color What It Does
Red Battery — connects to constant 12V power
Yellow Ignition — powers the DVR on with your vehicle key
Black Ground — connects to bare metal on the vehicle chassis

If your DVR is wired to the yellow (ignition) wire only, it will not turn on unless your key is in the ON or ACC position.

DVR Status Light Colors

The light on the front of your DVR tells you what it's doing at a glance.

Light Color What It Means
Purple Starting up — give it a moment
Green Vehicle is moving
Blue Vehicle is idle or parked
Red Error detected — check the DVR menu for details
Yellow Ignition is off / DVR is shutting down

Quick Settings Reference

How to log in: Turn on the DVR, right-click on the live view screen, or press the Menu button, then enter your username and password.

How to format your SD card or hard drive: Login > Master Menu > Tools > Format > select your storage device > confirm

How to perform a factory reset: Login > Tools > Default Config > confirm
Note: this will erase all settings, including WiFi, cellular, and channel configuration.

How to set your time zone: Login > Date and Time Menu > adjust the GMT offset to match your location

How to mirror or flip a camera image: Login > Basic Settings > Mirror/Flip > choose horizontal (mirror) or vertical (flip)
Note: 480P cameras support mirroring only, not flipping.

How to set a default display channel (5500 Series): Basic Settings > Display Settings > Live View > Select CH

Connectivity Quick Reference

Setting up 4G cellular: Login > Peripherals > Cellular > enter your carrier APN > set Cellular to ON > Save

Carrier APN
T-Mobile fast.t-mobile.com
Verizon vzwinternet
AT&T broadband

Setting up WiFi: Login > Peripherals > Wi-Fi Setup > set Enable to ON > set GET IP Mode to DHCP > Search > select your network > Save

Note: WiFi network names cannot have spaces. If your network name has spaces, rename it using underscores (example: My_Network).

Checking your connection status: Press the blue Info button on your remote to open the System Info screen. Look for:

Field What You Want to See
4G-State Successful
4G-Sign A signal strength value greater than 0
WiFi-M EXIST
WiFi-SIGN A signal strength value greater than 0
Center-L SUCCESSFUL
CMS SUCCESSFUL

Common Issues and Quick Fixes

Issue Quick Fix
DVR has no power Check red and yellow wire connections; check the 3A inline fuse
Black screen on the monitor Check monitor input; older DVRs support 480P/720P only — confirm camera resolution matches
The camera image is mirrored or upside down Login > Basic Settings > Mirror/Flip
Hard drive error Confirm the drive tray is locked and the green light is on
SD card not detected Reinsert firmly; format via Tools > Format
DVR not connecting to the portal Check APN settings and confirm data plan is active with your carrier
The time is wrong on the footage Login > Date and Time Menu > adjust GMT offset

Model Notes

Model Storage AI Features
5500 Series (5501, 5502) SD card No
1080 Series (1080-B, 1080-C) Hard drive 
Alt: (2x512GB SD Cards)
No
8171 Series Hard drive 
Alt: (2x512GB SD Cards)
No
5200 Series SD card Yes
8200 Series SD card Yes
  • GPS on all MobileMule DVRs is for tracking only — it is not a navigation system
  • MobileMule DVRs are not FMVS certified

Need More Help?

If you can't find what you're looking for here, our support team is happy to help.

Contact us: 📧 customerservice@rearviewsafety.com 📞 800-764-1028 💬 Text: 929.668.9530

Related Articles

Have more questions? Submit a request

0 Comments

Article is closed for comments.
Powered by Zendesk